Requesting cancellation
Email admin@keybizconsultancy.com with your Business Name, subscription or service reference and requested cancellation date. Do not include passwords, OTPs or complete banking credentials.
Subscription access
Cancellation and non-renewal are different from a request for a refund. Ask support to confirm the applicable end date and access status for your account. These terms do not authorize automatic recurring charges or guarantee a particular cancellation cutoff.
Refund requests
Requests involving duplicate payments, incorrect charges, services not delivered or unused prepaid services are assessed against the payment record, agreed scope, work already completed and applicable law. There is no blanket exclusion of statutory refund rights.
Work already performed and other costs
Any proposed deduction for completed work or nonrecoverable third-party costs must be explained and supported by the transaction and agreement. Tax remittances or payments already delivered to a government agency cannot simply be treated as refundable service fees; the relevant correction or refund process must be assessed separately.
Review and confirmation
KeyBiz will communicate the outcome and, where a refund is approved, the amount and payment method. No fixed processing deadline or automatic entitlement for unused time is promised here. The applicable arrangement should be confirmed before purchase or renewal.
Payment concerns
Keep your receipt and reference number. Contact KeyBiz before repeating a payment whose status is unclear. These terms preserve rights and remedies that cannot lawfully be excluded.
Contact KeyBiz Consultancy OPC
Email: admin@keybizconsultancy.com
Contact number: 0976 418 1065
Main: 1615 Lacson St., Barangay 117, Tondo, Manila
Branch: San Vicente, Santa Maria, Bulacan
Owner: Key L. Yntig